uses cookies and similar techniques to make the website function and to offer you a secure website during shopping. In addition, we use cookies to make your shopping experience more personalized. With these cookies we and third parties follow your internet behavior within our site, we display advertisements tailored to your preferences and we collect information to optimize our website. More information?

If you click on 'Agree' or continue on our website, we assume that you agree.

Unfortunately something went wrong

Watch straps
Watch straps | Search Strap
Inspiration | Information & Facts

Easy payments via Apple Pay
Free delivery on watches above £44

If your payment failed or was denied

Payment denied

Unfortunately, credit card fraud is still a major problem for webshops. HWG is responsible for preventing fraudulent orders. Our Payment Service Provider (PSP) has the right to obtain information from your bank if the address on the card does not match the shipping address. We also have the right to cancel orders or deny payments without giving reasons.
We report all (attempted) credit card fraud to the credit card company.
If your payment was unjustly denied, please contact our Customer Service Department.

Checkout process failed

If the checkout process failed while you were on our site, please contact the Customer Service Department.

Payment failed

If the payment process failed in your bank, credit card company, PayPal, etc. Please contact them directly.