Free Returns

Return your parcel for free to with our Free Returns Service at your local collection point. You will pay no charges for the return of your package!

One years extra HWG Guarantee

HWG is an official dealer of the watch brands we have to offer. In addition to the statutory two-year international warranty, you will also get a HWG-guarantee for one more year! 

Watch specialists – They can always do it

Does your watch need a make-over? Or does the movement need to be replaced? HWG has its own repair shop with certified watchmakers who will fix your watch, even beyond the warranty period of two years. 

Safety first

HWG is a member of E-commerce Europe and offers a reliable and secure way of shopping. Paying your order is very easy with our payment methods. Such as Creditcard and PayPal.    


Money back guarantee!

At HWG you have thirty days to change your mind. Aren’t you completely satisfied with your purchase? Return your order, and you will receive your purchase amount back from us once the package has arrived.   

Free shipping

Have you made a choice from our huge range of products? Any watch above £50 will be shipped for free. What are you waiting for?


30 days return policy

At HWG you always have plenty of time to make a decision about your order. After purchasing a product, you have up to 30 days to return the product. 

Expedited delivery available

With our DHL Express service, you can enjoy your purchase even faster! Also, DHL Express has, even more, additional benefits like fully Trackable orders, control over your delivery location, mobile phone delivery notifications and return pick up at home.